Management and Leadership Concepts

Front

What is leadership?

Back

Inspiring, motivating, influencing, and maximizing the efforts of people towards a common purpose.

Front

What is an organizational structure that shows who each person reports to?

Back

Chain of Command

Front

Refers to planning, organizing, staffing, controlling and leading people, processes, and assets in order to achieve a goal or task in the best way possible.

Back

Management

Front

An ability to empathize with people and understand them and their current situation, while also effectively influencing, communicating, and interacting with them.

Back

People Skills

Front

What is the definition of Company Values?

Back

These are what a company believes, its business practices around how teammates treat one another, and how the company treats its customers.

Front

A manager’s ability to empathize with people and understand them and their current situation, while also effectively influencing, communicating, and interacting with them is:

Back

People skills

Front

The shared beliefs, values, goals, attitudes, and behaviors of a company’s employees is the:

Back

Company culture

Front

A 2019 study showed 57% of employees have left a job because of a ______________ or _____________.

Back

manager; leader

Front

Tracking data against the goal to increase customer awareness is an example of:

Back

Controlling

Front

Recruiting, interviewing, and hiring new employees at Widgets Co. to meet a goal of increasing the customer base by 10% is:

Back

Staffing