Conflict Resolution

Front

What is one way to minimize (resolve) a conflict? Options: Striking back verbally or physically, Walking away, Fight the person, Call them names

Back

Walking away

Front

What is one of the 5 ways to resolve conflict? Options: Fighting, Screaming, Arguing, Negotiation

Back

Negotiation

Front

True or False. One of the best ways of resolving conflict is to stay cool.

Back

True

Front

What is a way to resolve conflict? Options: Taking out your anger on someone else, Yell at each other, Compromising

Back

Compromising

Front

True or False. Striking back verbally or physically is a good way to solve conflict.

Back

False

Front

True or False. Walking away from a conflict is better than striking back verbally or physically.

Back

True

Front

Which of the following is not a tip for active listening? Options: sending signals, asking questions, feedback, interrupting

Back

interrupting

Front

A person that is outside the conflict that comes in to help solve it is considered:

Back

a mediator

Front

What is a perspective?

Back

How someone sees, feels and looks at something.

Front

Unfortunately, we manage conflicts by

Back

gossiping, backstabbing, staying angry