ag sales 2021

Front

What is summarization?

Back

Summarization is reviewing someone's comments in a condensed way to ensure understanding of their meaning.

Front

What is a choice close in sales?

Back

A choice close is when a salesperson offers a customer a choice between two options, such as 'Would you like 1 gallon or 10 liters of SAFE-GUARD® Drench?'.

Front

What is paraphrasing?

Back

Paraphrasing is modifying a person's statement and repeating it back to clarify information.

Front

How should you respond to an irate customer?

Back

You should listen to them.

Front

What should a salesperson do when making a cold call?

Back

A salesperson should research key information, introduce themselves, and make a pre-call plan.

Front

What is active listening?

Back

Active listening involves paying full attention to the speaker and understanding their message.

Front

What is a direct close in sales?

Back

A direct close is when a salesperson asks for the sale directly.

Front

What is a trial close?

Back

A trial close is a question that tests the customer's readiness to buy.

Front

What does it mean to modify a statement?

Back

To modify a statement means to change or adjust it for clarity.

Front

What is the purpose of a pre-call plan?

Back

A pre-call plan helps a salesperson prepare for a call by outlining objectives and strategies.