Unit 2 Business Authority and Protocols

Front

What do authority protocols do?

Back

They provide a framework for employees to follow

Front

What are the types of authority in the workplace?

Back

- Decision making - Authorisation

Front

What is a protocol?

Back

Procedures or rules that must be followed

Front

What is a line manager?

Back

The superior to whom an employee reports; usually this is the person directly above the employee in the organisation chart

Front

Reasons for authority protocols?

Back

- Allow for delegation of tasks - Provides a checking procedure - Lower risk of fraud

Front

What organisational procedures can a business use to maintain confidentiality?

Back

- Information shown on a need to know basis - using a blind copy (BCC) on emails - Requiring employees to sign a non-disclosure agreement (NDA) - Deem disclosing confidential information as gross misconduct

Front

What manual storage can be used to maintain confidentiality?

Back

Securing file cabinets information is stored in

Front

What electronic protection can be used to maintain confidentiality?

Back

Password protection on a network

Front

Implications of a business breaching confidentiality?

Back

- Loss of reputation - Legal action - Loss of productivity and efficiency

Front

Implications of an employee breaching confidentiality?

Back

- Immediate dismissal (gross misconduct) - Future employment issues (lack of reference) - Legal action