CS Vocab 6

Front

Hold back on feelings and opinions

Back

Reserved

Front

Giving something in return to solve a problem

Back

Restitution

Front

Store selling directly to customers

Back

Retail

Front

Sympathetic, honest. How to be when apologizing?

Back

Sincerity

Front

Acting without much thought

Back

Spontaneity

Front

Married partner.

Back

Spouse

Front

Opinion on customer appearance in dress: subtle difference.

Back

Subjectivity

Front

A product; something you can touch

Back

Tangible

Front

Most likely customers for a product or service

Back

Target Market

Front

A person who uses very new products unknown to most people.

Back

Trendsetter