Bigin by Zoho CRM Quiz

What are the two main challenges small businesses face with their current CRM tools?

• High cost and complexity

• Outdated tools and enterprise-level systems

• Lack of customer support

• Limited customization options

What is the primary design style of Bigin by Zoho CRM?

• Spreadsheet view

• Kanban or board style view

• Calendar view

• List view

What can users manage using Bigin's Kanban-style design?

• Only sales deals

• Projects and customer-related activities

• Inventory and supply chain

• Employee schedules

How does Bigin's pipeline view benefit small business users?

• By adding unnecessary features

• By providing a complex interface

• By limiting the number of bookings

• By offering a clean and simple interface

What information can be accessed in an existing booking in Bigin?

• Only the deal size

• Contact information and stage history

• Customer feedback

• Only the booking date

What is a key strength of Bigin beyond being a CRM system?

• Providing financial reports

• Managing only sales

• Offering marketing tools

• Handling customer lifecycle and projects

How does Bigin help manage different customer processes?

• By integrating with third-party apps

• By creating multiple pipelines for different processes

• By offering a single dashboard

• By using a single pipeline for all processes

What is included in the Bigin Free Plan?

• A single pipeline and up to 500 records

• Unlimited pipelines and records

• Three pipelines and 50,000 records

• Email integration and custom fields

What additional features does the Express version of Bigin offer?

• Email integration and custom fields

• Unlimited records

• Advanced marketing tools

• Free customer support

How can users try out the Premier features of Bigin?

• By downloading a demo version

• By purchasing a subscription

• By signing up for a 15-day free trial

• By attending a webinar