FSA ID Recovery Quiz

What is the first step to recover your FSA ID?

• Navigate to StudentAid.gov/login

• Contact customer support

• Reset your device

• Download a recovery tool

Which of the following is NOT a method to recover your username?

• Using a verified mobile phone

• Answering challenge questions

• Visiting a local office

• Using a verified email

What should you do if you don't receive a secure code via text?

• Wait for 24 hours

• Select the 'Resend Secure Code' link

• Restart your phone

• Contact your mobile provider

What information is required to reset your password?

• Your username or verified email/phone and date of birth

• Your email and home address

• Your Social Security number and date of birth

• Your last name and username

What is the delay time before you can log in after resetting your password using challenge questions?

• 20 minutes

• 10 minutes

• 40 minutes

• 30 minutes

What is the minimum length for a new FSA ID password?

• 12 characters

• 6 characters

• 8 characters

• 10 characters

Which of the following is NOT a requirement for a new password?

• Must include a number

• Must include a lowercase letter

• Must include an uppercase letter

• Must include a special character

What happens if you use a previously used password?

• It will be accepted

• You will receive an error message

• Your account will be locked

• You will be logged out

What should you do if you are locked out of your account?

• Create a new account

• Contact the police

• Wait for 24 hours

• Use one of the three recovery methods

If you have outdated contact information, what is the recommended action?

• Ignore the issue

• Contact the Federal Student Aid Information Center

• Create a new FSA ID

• Use a friend's contact information