McDonald's Ice Cream Machine Mysteries

What is a common issue customers face when trying to order ice cream at McDonald's?

• The ice cream is not available in all flavors.

• The ice cream is too expensive.

• The ice cream is only available during certain hours.

• The ice cream machines are often broken.

What percentage of McDonald's desserts rely on the ice cream machine?

• 30%

• 40%

• 50%

• 60%

What is a major challenge for McDonald's employees regarding the ice cream machines?

• The machines are too slow.

• The machines are too small.

• The machines are too loud.

• The machines require a complex sequence of buttons to operate.

Who was the exclusive supplier of ice cream machines to McDonald's until 2017?

• Wendy's

• Taylor Company

• Dairy Queen

• Carpani

What was the purpose of the Kitch device?

• To clean the machines automatically.

• To provide easy-to-understand error codes.

• To make ice cream faster.

• To reduce the cost of ice cream production.

What is a significant part of the Taylor Company's business model?

• Selling ice cream flavors.

• Repairing their machines.

• Training McDonald's employees.

• Developing new ice cream recipes.

What was the outcome of the lawsuit filed by Kitch against Taylor and McDonald's?

• The case was dismissed by the judge.

• Kitch received compensation.

• The case was settled out of court.

• Kitch won the case.

What is a major reason for the frequent downtime of McDonald's ice cream machines?

• They are too old.

• They require a lengthy cleaning process.

• They are not popular.

• They are too expensive to operate.

What is the duration of the cleaning cycle for the C602 model?

• 4 hours

• 5 hours

• 3 hours

• 2 hours

What is a potential downside of switching to Carpigiani machines?

• They are less efficient.

• Replacement parts take longer to acquire.

• They are harder to clean.

• They are more expensive.