Brilliant Communication Skills Quiz

What is the primary goal of learning brilliant communication skills according to the video?

• To write better emails

• To become a public speaker

• To achieve more success in life

• To impress others with your vocabulary

What is the first step in connecting with someone according to the video?

• Standing close

• Asking a question

• Smiling warmly

• Offering a gift

Why is it important to offer a firm handshake in a formal setting?

• It shows you are strong

• It is a sign of respect

• It is a traditional greeting

• It helps in making a positive connection

What should you ensure when giving a compliment?

• It is genuine

• It is lengthy

• It is humorous

• It is repeated

How can you compliment a difficult coworker to improve the relationship?

• By agreeing with everything they say

• By offering them a gift

• By acknowledging their experience

• By ignoring their mistakes

What is the third C in becoming a brilliant communicator?

• Courage

• Clarity

• Confidence

• Curiosity

Why is demonstrating curiosity important in communication?

• It shows you are knowledgeable

• It makes others feel valued

• It helps you dominate the conversation

• It allows you to avoid difficult topics

What question can you ask in a job interview to show curiosity?

• What are the working hours?

• What is the salary for this position?

• What advice would you give to succeed in this role?

• How many people work here?

In a sales situation, what question can help you understand the customer's needs?

• What motivated you to come in today?

• How much are you willing to spend?

• Do you like our products?

• Have you shopped here before?

What additional resources are suggested for improving communication skills?

• Books on communication

• Online courses

• Additional YouTube videos

• Podcasts