A Day in the Life of an Administrative Assistant

What is the name of the company where Eliza works as an Administrative Assistant?

• California Power

• PG&E

• SMUD

• Sacramento Utilities

What is Eliza's main responsibility in her role related to emergency preparedness?

• Scheduling meetings

• Ensuring SMUD's lights stay on

• Organizing team events

• Managing customer complaints

How did Eliza start her career as an administrative assistant?

• As a temporary worker

• As a part-time contractor

• As a marketing director

• As a full-time employee

Which skill is NOT mentioned as important for an administrative assistant?

• Project management

• Bookkeeping

• Data processing

• Public speaking

Which tool does Eliza use to create documents?

• Apple Pages

• Adobe Acrobat

• Microsoft Word

• Google Docs

What is one of Eliza's performance goals?

• Improving customer satisfaction

• Reducing office expenses

• Increasing her technical skills

• Expanding the team

What does Eliza suggest for those wanting to enter a specific industry?

• Apply for internships

• Take online courses

• Start as a manager

• Begin as an admin

What is the national starting salary for an administrative assistant role mentioned by Eliza?

• $60,000

• $70,000

• $45,000

• $51,000

What certification does Eliza recommend for administrative professionals?

• Certified Administrative Professional

• Project Management Professional

• Certified Public Accountant

• Certified Information Systems Auditor

What is a key quality Eliza mentions for being successful in an administrative role?

• Being highly competitive

• Having a strong technical background

• Having a desire to help people

• Being introverted