Understanding Payment Apps and Scams

What percentage of Gen Z uses payment apps more than twice a week?

• 50%

• 10%

• 64%

• 30%

What new policy did Zelle introduce in mid-2024?

• Increased transaction limits

• Refunding victims of serious scams

• Lower transaction fees

• Introducing a new app feature

What is one suggestion made by the Manhattan district attorney to protect users?

• Reduce app functionality

• Ban all payment apps

• Limit transactions and require secondary verification

• Increase app usage fees

What do payment app representatives believe is the real solution to preventing scams?

• Stricter government regulations

• More consumer awareness and education

• Higher transaction fees

• Reducing app features

What should users do if they notice something suspicious in their payment app account?

• Delete the app

• Ignore it

• Transfer all money out immediately

• Call customer service or send an email