Social Security Administration Updates Quiz

What major update did the Social Security Administration launch on April 14th, 2025?

• A new healthcare program

• An increase in Social Security benefits

• A new retirement plan

• A fraud detection and identity verification update

What percentage of Social Security fraud tied to direct deposit occurs over the phone?

• 50%

• 40%

• 30%

• 20%

What is the cost of the new fraud detection system implemented by the SSA?

• $10 million

• $16.5 million

• $25 million

• $20 million

What must individuals do now to update their direct deposit information?

• Call the SSA

• Use a mobile app

• Send a letter

• Log into My Social Security online or visit an office

What issue did the SSA face during the rollout of the new system?

• Overstaffing

• Excessive funding

• Lack of public interest

• Short staffing and inadequate training

What unintended consequence has the SSA's crackdown on fraud caused?

• Higher satisfaction rates

• Increased benefits for all

• Removal of benefits from some eligible individuals

• More efficient processing

What is the safest way to manage your Social Security information according to the video?

• Send emails to the SSA

• Visit the SSA office weekly

• Create a My Social Security account online

• Call the SSA daily

What should you do if you receive a suspicious call claiming to be from the SSA?

• Call back the same number

• Ignore the call

• Hang up and contact the SSA directly

• Provide your personal information

What role do advocacy groups like AARP play in the context of the new SSA changes?

• They oppose all changes

• They fund the SSA

• They manage Social Security benefits

• They push for better communication and support

What is the estimated number of phone claims expected to be flagged for extra verification each year?

• 70,000

• 100,000

• 50,000

• 10,000