Empathetic Listening Quiz

What is empathetic listening primarily aimed at enhancing?

• Technical skills

• Intellectual and emotional understanding

• Physical fitness

• Financial stability

Which of the following is a key aspect of showing patience in empathetic listening?

• Ignoring the speaker

• Interrupting frequently

• Agreeing with everything

• Listening fully even if you disagree

When practicing empathetic listening, what should be avoided to prevent defensiveness?

• Direct questions and arguments

• Nodding in agreement

• Maintaining eye contact

• Smiling frequently

What non-verbal cue might indicate someone is holding something back?

• Smiling broadly

• Leaning forward

• Covering the mouth

• Making direct eye contact

Why is it important to listen to yourself in communication?

• To prioritize your own feelings equally

• To ignore others' feelings

• To dominate the conversation

• To avoid misunderstandings