Introduction to Business Correspondence

Introduction to Business Correspondence

Assessment

Interactive Video

English

University

Hard

Created by

NAJLAA NASUHA MOHD RADIN

FREE Resource

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary role of business correspondence?

To entertain clients.

To facilitate professional communication within and between organizations.

To replace all verbal communication.

To exclusively handle external affairs.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary purpose of memos in business correspondence?

To send formal documents to external clients.

To convey important information to employees within an organization.

To provide detailed analytical reports to stakeholders.

To express gratitude to customers.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does written business correspondence contribute to record-keeping?

It helps in tracking personal opinions.

It provides a tangible record of business interactions.

It replaces the need for verbal agreements.

It is primarily used for marketing purposes.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does effective business correspondence reflect about an organization?

Its financial stability.

Its professional image and competence.

Its social media presence.

Its internal conflicts.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key best practice for language in business correspondence?

Using complex sentences to impress the reader.

Incorporating jargon to demonstrate expertise.

Employing clear and concise language.

Writing lengthy paragraphs to cover all details.