Cultural Awareness eLearning Online Training Course

Cultural awareness is really as simple as it sounds.” Which of the following is not required for cultural awareness?

• A special gift or qualification

• Willingness to try to understand yourself

• Awareness of others’ values

• Openness to new experiences

Culture comes in all shapes and sizes—music, architecture, food, and celebrations are the visible parts; beliefs, values, and attitudes are the ______ parts.

Reflect: How do you speak differently when you’re angry at home vs. at work? What values underlie those differences?

Culture is static and never changes.

• True

• False

When we say “culture,” we mean…

• Only ethnicity

• Shared values, beliefs, behaviors

• Just music & food

Victor’s mistake in Thailand was because he…

• Didn’t know the Thai language

• Placed money under his sock (i.e. underfoot)

• Ate with his hands

• Spoke loudly in the restaurant

Why did the naked tourists in Malaysia get arrested? What cultural values did they overlook?

In Japan, lining up and ______ to greet your boss shows respect for hierarchy.

Which part of culture is like the big hidden iceberg under water?

• Visible customs

• Invisible values & beliefs

Ali from Afghanistan avoids eye contact. Mrs. Carter thinks he’s rude. What’s really going on?

• He’s shy

• It’s polite in his culture

• He doesn’t like her haircut