On The Job

What workplace principles should you practice to become a good team player?

• Effective communication, respect, reliability, collaboration, and positivity.
• Avoiding conflict resolution
• Ignoring team feedback
• Working independently at all times

What are one of the four tips for increasing your income?

• Spend less money

• Work more hours

• Increase service price

• Retailing more

What are the principles of selling products and services in the salon,

spa, or barbershop?

• Focusing solely on discounts and promotions
• Using aggressive sales tactics
• Ignoring customer feedback and preferences
• Key principles include understanding customer needs, building relationships, providing excellent service, and effective communication.

What are three possible marketing techniques for maintaining and

expanding your client base?

• Hosting free workshops
• Offering discounts on services
• Cold calling potential clients
• 1. Targeted social media advertising 2. Loyalty programs 3. Email marketing campaigns