Perception Checking and Clarification Techniques

Miss Tolsen provides an instructional video on perception checking and requests for clarification. She explains the importance of understanding others accurately and avoiding assumptions. The video outlines three steps for perception checking: describing behavior, offering interpretations, and requesting clarification. Two scenarios are presented to illustrate these steps. The video concludes with tips on using perception checking effectively.

What is the main purpose of Miss Tolsen's video tutorial?

• To give a detailed analysis of non-verbal communication.

• To discuss the history of communication.

• To provide clarification on perception checking and requests for clarification.

• To introduce a new topic unrelated to the course.

What is one benefit of perception checking?

• It helps in making quick decisions.

• It allows you to avoid communication altogether.

• It reduces defensiveness in others.

• It ensures you are always right.

Which of the following is NOT a step in perception checking?

• Requesting clarification.

• Providing at least two interpretations.

• Describing the observed behavior.

• Making assumptions about the behavior.

In the first scenario, what is one possible interpretation of the teacher's behavior?

• The teacher is planning a surprise.

• The teacher forgot to follow up.

• The teacher is angry with the student.

• The teacher is on vacation.

What is the request for clarification in the first scenario?

• Are you ignoring my suggestion?

• Did you not like my idea or have you been too busy to follow up?

• Why haven't you responded to my suggestion?

• Is there a problem with my idea?

In the second scenario, what is one possible reason for the neighbor's behavior?

• The neighbor is upset about the dog making a mess.

• The neighbor is planning a party.

• The neighbor is moving away.

• The neighbor is on a vacation.

What is the request for clarification in the second scenario?

• Why are you ignoring me?

• Are you upset with me?

• Is there something else that's bothering you?

• Do you want to talk about something?

What is the main goal of perception checking?

• To make others defensive.

• To confirm your assumptions.

• To invite feedback on personal interpretations.

• To avoid communication.

Why is it important to use quotation marks in your requests for clarification?

• To indicate that you are quoting someone else.

• To write as if you are speaking to the person.

• To make the request look formal.

• To emphasize the importance of the request.