Developing Psychological Safety in Virtual Teams

The video discusses the challenges of developing psychological safety in virtual teams, emphasizing the lack of casual interactions and the risk of misunderstandings due to non-verbal communication barriers. A story highlights how accents can lead to miscommunication. The concept of Hanlon's Razor is introduced, advising against assuming negative intentions, which can prevent unnecessary conflicts. The video suggests maintaining social rituals and checking intentions to foster better communication in virtual settings.

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