Christine Lion-Bailey - Teachers Make a Difference - Barbara Tillman

The speaker reflects on the influence of their elementary school principal, Mrs. Barbara Tillman, who taught empathy and compassion. Mrs. Tillman used a unique method of conflict resolution involving discussions over hot chocolate, which the speaker now applies in their own role as a principal, albeit without the hot chocolate. The speaker emphasizes the importance of helping children articulate their feelings and resolve conflicts, aiming to make a similar positive impact on their students.

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