Del Harvey: Protecting Twitter users (sometimes from themselves)

The speaker discusses their role at Twitter, focusing on ensuring user trust and safety. They highlight the challenges of managing Twitter's vast scale, where rare events occur frequently. Examples are given of misinterpretations and the complexities of identifying spam and phishing. The speaker emphasizes the importance of visualizing potential risks to design effective protections. Despite the challenges, they note that most interactions on Twitter are positive.

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