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CompTIA A+ Certification Core 2 (220-1102) - Dealing with Difficult Customers
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Information Technology (IT), Architecture
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University
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Hard
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The video discusses the new 220-1101 exam, emphasizing the importance of soft skills, such as professional appearance and effective customer interaction. It highlights the need to avoid being judgmental and the importance of not sharing work-related stories on social media. The video concludes with tips for the exam and real-world applications.
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