CLEAN : Commuter describes scenes of panic after London tube explosion

The transcript describes a chaotic scene at Parsons Green where people were suddenly running in panic. The narrator, initially unaware of the cause, joined the rush. On the platform, people were falling over each other. The narrator met a colleague who had seen a surge of fire and managed to evacuate, though she was injured in the process.

What new insight or understanding did you gain from this video?