Navigating Conflict: Cooling Off and Seeking Solutions Part 2

The video tutorial discusses different approaches to handling conflict: conflict avoider, solution finder, and conflict controller. It emphasizes that while the solution finder approach is often the most effective, there are situations where the other approaches may be more appropriate. The tutorial introduces a conflict navigation framework with steps to manage conflicts effectively: stop, think, talk and listen, and choose a solution. The goal is to minimize damage and drama while resolving disagreements.

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