Threats and Opportunities Created by Consumer Behavioral Changes

The video explores the impact of consumer behavior changes on businesses, highlighting the demand for convenience, ethical standards, and technology integration. It discusses how industry dynamics, such as the rise of streaming services, influence consumer expectations. The growth of online shopping is examined, emphasizing its benefits and challenges for businesses. The video concludes by addressing the opportunities and threats posed by evolving consumer needs.

What new insight or understanding did you gain from this video?