Communication Skills: PowerLESS vs PowerFUL Talk

The video discusses the concept of powerless communication and its impact on credibility, trustworthiness, and attractiveness. It identifies six types of powerless talk: hesitations, hedges, tag questions, disclaimers, accounts, and side particles. The video emphasizes the importance of eliminating these habits to enhance communication effectiveness. Strategies for removing powerless talk include identifying personal habits, pausing instead of using fillers, and practicing powerful speech.

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