How Can Doctors Avoid Malpractice Suits? Be Nice

The video discusses the issue of malpractice in healthcare, focusing on the role of communication between doctors and patients. It highlights that some doctors are sued more frequently due to poor communication rather than negligence. Studies show that better communication can reduce malpractice claims. The University of Michigan implemented a program to improve communication around medical errors, resulting in a significant drop in claims and costs. Despite evidence, many efforts still focus on tort reform rather than behavior change. The video emphasizes the need for doctors to improve communication skills to reduce malpractice risks.

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