Staying connected to the pulse point of your organisation

The transcript shares a valuable piece of advice from a senior executive nearing the end of a successful international career. The executive recounts how a CEO he worked for would randomly call employees from a corporate address book to stay connected with the organization. This approach inspired the executive as it helped bridge the gap between senior management and the workforce, ensuring the voices of employees and consumers were heard in the boardroom.

What new insight or understanding did you gain from this video?