Consumer Protection Laws and Rights

The video tutorial explains the concept of consumers and the laws in place to protect them. It covers consumer rights, the responsibilities of companies to provide accurate product information, and the consequences of false advertising. The process for filing complaints at national, state, and district levels is detailed, including the jurisdiction over e-commerce. The video concludes with a brief mention of the next topic, dealing with spam mail legally.

What is the primary role of consumer protection laws?

• To regulate product prices

• To promote international trade

• To protect consumers from unfair practices

• To increase consumer spending

Which of the following is a right of consumers?

• Right to free products

• Right to information about product quality

• Right to set product prices

• Right to unlimited returns

What can repeated non-compliance by a company lead to?

• Fines or imprisonment

• Product recalls

• Increased sales

• Higher consumer trust

At which level should a complaint be filed for a dispute worth 8 lakh?

• International level

• District level

• State level

• National level

What is the fee for filing a complaint for claims below five lakh?

• A fixed fee of 1000

• 5% of the claim

• No fee

• 10% of the claim

What facility is available for consumers to resolve disputes without a lawyer?

• Email correspondence

• In-person meetings

• Video conference

• Telephonic conversation

Under consumer protection laws, which sector is also covered?

• Agriculture

• E-commerce

• Real estate

• Automobile

How can issues be resolved under consumer protection laws without court intervention?

• Through video conferencing

• Through direct negotiation

• Through mediation

• Through arbitration