Consumer Rights and Responsibilities

This video tutorial introduces the concept of consumer rights and responsibilities, emphasizing their importance in protecting consumers from unfair market practices. It explains key consumer rights such as safety, information, choice, and being heard, and highlights the responsibilities that come with these rights, including being informed, thinking independently, and speaking out against violations. The video encourages viewers to empower themselves with knowledge to make better decisions and provides resources for further learning.

What is the primary purpose of consumer rights?

• To reduce government regulations

• To promote brand loyalty

• To increase sales for businesses

• To protect consumers from unfair practices

Which of the following is NOT a consumer right?

• Right to safety

• Right to be informed

• Right to free products

• Right to choose

What responsibility do consumers have regarding product information?

• To trust the salesperson's word

• To rely solely on advertisements

• To be informed about product quality and price

• To ignore product labels

Which of the following is a consumer responsibility?

• To always buy the most expensive product

• To be informed about the products they purchase

• To never question the quality of a product

• To rely on friends for purchasing decisions

What should consumers do before making a purchase?

• Rely on the salesperson's advice

• Do their homework about the product

• Wait for a sale

• Purchase without any research

Why is it important for consumers to think independently?

• To avoid making any purchases

• To make informed choices without being swayed by ads

• To follow trends blindly

• To always choose the cheapest option

What should consumers do if their rights are violated?

• Ignore the issue

• Speak out and file complaints

• Wait for someone else to take action

• Stay silent and accept the situation

How can consumers raise their voice for justice?

• By staying silent

• By accepting unfair practices

• By filing complaints when rights are violated

• By ignoring issues

What is the relationship between knowledge and consumer empowerment?

• Knowledge empowers consumers to make better decisions

• Knowledge only benefits businesses

• Knowledge is irrelevant in the marketplace

• Knowledge has no impact on consumer decisions

What is the benefit of understanding consumer rights and responsibilities?

• It helps consumers to shop more frequently

• It empowers consumers to protect themselves in the marketplace

• It allows consumers to avoid all purchases

• It ensures consumers always get discounts