Report: EU To Recommend Airlines Offer Vouchers For Canceled Flights
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The EU Commission proposes a voucher system for customers who canceled flights due to COVID-19, aiming to balance the needs of cash-strapped airlines and passengers seeking refunds. Vouchers would match the original booking services, be valid for at least a year, and be protected against insolvency. Customers can still request refunds if vouchers remain unused. The Commission urges consumer agencies to promote voucher acceptance, with formal recommendations to be introduced soon.
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What is the Commission encouraging consumer agencies to do?
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When are the Commission's recommendations set to be formally introduced?
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