Harvey Weinstein arrives at court

The video tutorial discusses the importance of being ready for new customers and explores the reactions to unexpected situations, emphasizing the need for preparation and adaptability in business contexts.

What do you think about being ready for a new customer?

What strategies can help you prepare for new customer interactions?

What does it mean to be ready for a new customer?

How would you describe the feeling of being scared?

Can you share an experience where you felt scared in a customer interaction?