Philip Clarke Reassures Customers Over Tesco Meat

The video discusses Tesco's efforts to ensure customer trust by implementing a rigorous testing regime. It highlights the company's commitment to listening to customers, conducting thorough research, and taking decisive actions to guarantee that product labels accurately reflect the contents. This initiative represents the most comprehensive testing approach in retail to date.

What does it mean to listen hard to customers?

What is the significance of the label in relation to the packet?