CLEAN : UN rights chief says situation in violence-hit Mozambique is 'desperate'

The transcript discusses the dire situation in conflict-affected areas of Cabo Delgado, Mozambique, where civilians face severe threats and deprivation. UN High Commissioner for Human Rights, Michelle Bachelet, calls for urgent action to protect civilians and ensure humanitarian access.

What is the role of state authorities in protecting civilians?

How are humanitarian agencies expected to operate in conflict-affected areas?