Stansted Airport delayed passengers soundbites

The transcript describes a situation where a flight disappeared from the board with no information available, leaving passengers stranded. Efforts to find assistance were futile until a manager from Wetherspoons provided some help. Passengers faced challenges with no available flights or hotels, highlighting issues with low-cost airlines. The speaker also mentions a personal connection to Michael O'Leary, expressing embarrassment over the situation.

What was the financial situation regarding finding another flight?

How did the speaker feel about their connection to Michael O'Leary?