Salesforce Expands Approach to Generative AI

The video discusses Salesforce's pioneering role in AI, highlighting its transition from predictive to generative AI with tools like Tableau GPT and Slack GPT. It emphasizes the importance of trusted data and AI's role in enhancing productivity without replacing jobs. Salesforce's commitment to skill development through Trailhead and its strategic approach to AI innovation are also covered.

What is the significance of having a human in the process of using AI according to Salesforce?

What new career opportunities have emerged as a result of advancements in generative AI?

How does Salesforce plan to support its customers in adapting to generative AI technologies?