Rape Crisis centre make 'heart-breaking' decision to close waiting list

The transcript discusses the challenges faced by a service provider due to increased demand and reduced resources, leading to the difficult decision to close waiting lists for both adults and children. The emotional impact on families and the operational struggles exacerbated by COVID-19 are highlighted. Staff reactions to these tough decisions are also described, emphasizing the sadness and shock experienced during a full staff briefing.

What was the duration of the waiting period mentioned for parents?

Describe the emotional response of the staff when the decision was made.