SITA APAC President on Airport Automation

The video discusses the trends in global travel and aviation, focusing on the role of technology in shaping the future of airports. Key trends include the digital transformation driven by Gen Z and Millennials, and the acceleration of automation due to the pandemic. The video also explores the affordability and sustainability of these technological changes, highlighting partnerships like the one with Hong Kong Airport to manage carbon footprints. Finally, it addresses the regional differences in technology adoption, influenced by passenger profiles, technology availability, and airport congestion.

How can technology help improve customer service at airports?

What are the sustainability challenges faced by airports, and how can technology assist in addressing them?

How does the demand for technology in airports differ across regions or countries?