Kearney's Portell on Black Friday Sales

The video discusses the changing dynamics of retail, focusing on Black Friday's diminishing impact due to extended sales periods. It highlights the bifurcation in the retail market, with high-end and discount sectors thriving while middle brands struggle. The pandemic's effect on small businesses and the growing community support are examined. The video also covers holiday season expectations, inventory challenges, and the impact of currency fluctuations on global retail. The potential return of the Chinese consumer post-COVID is also considered.

How has the pandemic influenced consumer behavior towards small businesses?

What role does consumer data play in the strategies of better-performing retailers?

What are the expectations for the return of the Chinese consumer in the retail sector?