CLEAN : Mexico volcano ash disrupts US flights

The speaker describes their experience at an airport where flights to Europe are canceled due to a volcano. They express frustration over the lack of communication from airlines and the difficulty in finding alternative flights. The speaker mentions waiting in long lines and the uncertainty of their travel plans, highlighting the challenges faced by many travelers in similar situations.

What issues did the speaker face while waiting for information from the airline?

What actions did the speaker take to find out about their flight status?