Negotiation Goes Bad: How to Handle 6 Types of Bad Behavior

The video discusses six types of bad behaviour in negotiation: coercive, aggressive, manipulative, ad hominem attacks, stubbornness, and quick fixes. It provides strategies to recognize and address these behaviours, emphasizing the importance of maintaining control and respect in negotiations. Techniques like labeling, fogging, and calling out bullying are highlighted to manage conflicts and ensure productive discussions.

What are the first signs of bad behaviour in a negotiation?

How should one deal with coercive behaviour during negotiations?

What steps can be taken to defuse aggressive behaviour?

Describe the technique of fogging in response to manipulation.

What are ad hominem attacks and how should they be addressed?

Explain the difference between stubbornness and a best and final offer.

Why is a quick fix considered bad behaviour in negotiations?

What should you do if you sense that important issues are not being discussed?

How can written accounts help in addressing negotiation issues?

Summarize the six types of bad behaviour in negotiation.