CLEAN : Horror at how S.Africa let 141 mentally ill patients die

The transcript discusses the culture and reputation of a department, highlighting issues with leadership and decision-making, particularly focusing on a former NBC health code leader's actions. It emphasizes the need for accountability through legal processes and the importance of learning from these experiences to improve care and support services.

In what ways can the lessons learned from this experience be applied to future situations?

What role do support services play in providing an acceptable level of care?