Performance Review and Feedback Strategies for Team Leaders

The transcript is an informal performance review between a manager and a team leader. It covers the team leader's strengths, challenges with the team, and strategies for improving communication and performance. The manager emphasizes the importance of respectful feedback and understanding the root causes of issues. An action plan is discussed to address team challenges and improve overall performance.

What actions should be taken when a team member makes a mistake?

How can the team leader ensure that team members know their responsibilities?

What follow-up actions were agreed upon for the next meeting?