England footballer leaves clinic following operation on Achilles'' tendon

The transcript involves a speaker expressing sympathy and inquiring about another person's feelings.

What emotions do you think the speaker is expressing?

• Sadness

• Happiness

• Anger

• Confusion

How might the listener respond to the speaker's question about feelings?

• By sharing their feelings

• By changing the subject

• By ignoring the question

• By asking a question back

In what situations might someone say 'Very sorry'?

• After making a mistake

• When receiving good news

• During a celebration

• When meeting someone new

What could be the reason for the speaker's apology?

• A personal loss

• A misunderstanding

• A missed opportunity

• A conflict

What do you think the phrase 'Oh' signifies in this context?

• Surprise

• Understanding

• Disappointment

• Excitement