88,000 people evacuated from Fort McMurray after huge wildfire

The video begins with a brief greeting and an apology, setting a polite tone for the tutorial.

What are some alternative phrases to express gratitude?

• I appreciate it

• Thanks a lot

• Much obliged

• All of the above

Why is it important to apologize when necessary?

• To maintain relationships

• To show weakness

• To avoid conflict

• None of the above