Bank of America's Gopalkrishnan on Adopting Cutting Edge Automation

The transcript discusses the role of Hari as CIO, focusing on consumer and wealth management. It highlights the importance of integrating technology into client journeys, emphasizing responsible data use and AI. The conversation covers Bank of America's responsible growth strategy, adapting to changing client demographics, and managing vast amounts of data securely. It also explores innovation, employee engagement, and future trends in banking, particularly personalization.

What is the significance of the 'Life Plan' platform mentioned by the speaker?

What role does client feedback play in the development of new banking technologies?

What strategies does the speaker mention for ensuring security in banking technology?

How does the speaker view the future of personalization in banking services?