Discovering Sources of Ethical Dilemmas

The video discusses the inevitability of ethical dilemmas in business and the importance of understanding their sources. It outlines six key areas where ethical issues may arise: delivering service, fulfilling obligations, responding to crises, reacting to company policies, dealing with third parties, and managing strategies. Each section emphasizes the need for high ethical standards, trust, and integrity. The video encourages proactive identification of ethical vulnerabilities to better prepare for both work and life.

What are the six avenues for business ethics crises that must be anticipated?

How does delivering service impact the perception of a company?

In what ways do unfulfilled obligations affect trust in a business?

What are the three levels of response to a crisis?

How should one react when faced with company policies that conflict with personal ethics?

What is the importance of dealing with third parties ethically?

How can understanding management strategies help in ethical decision-making?