The Sales Process - a Summary of the 9 Step Selling Process

The Sales Process - a Summary of the 9 Step Selling Process

Assessment

Interactive Video

Business

12th Grade - University

Hard

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The video tutorial outlines a nine-step sales process, starting from prospecting to after-sales care. It emphasizes the importance of following a structured approach to ensure effectiveness and predictability in sales. The process includes steps like rapport building, diagnosing needs, presenting solutions, handling objections, and maintaining customer relationships post-sale.

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3 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What should you do when handling objections during a sales process?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What are the five components of the after-sale step?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

How can following a structured sales process benefit a salesperson?

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