Thomas Cook's Stranded Passengers to Be Repatriated by U.K.'s CAA

Thomas Cook's Stranded Passengers to Be Repatriated by U.K.'s CAA

Assessment

Interactive Video

Business

University

Hard

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The video discusses the closure of Thomas Cook, the world's oldest travel company, resulting in 22,000 job losses. The Civil Aviation Authority is managing the repatriation of 150,000 stranded passengers from 18 countries. Travelers with future bookings are advised not to go to the airport as all flights are canceled. Those with ATOL protection can claim refunds, with the process expected to start in two weeks and take two months to complete.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What steps can people take to claim back money for holidays they have already paid for?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the expected timeline for the refund exercise after the repatriation process?

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OFF