People's behaviour already changing as measures put in place to contain spread of coronavirus

The video discusses Sarah, a working mother, who is adapting to the challenges posed by the coronavirus. She is focused on protecting her family, employees, and community. Her skincare company, Pie, has shifted to remote work and is producing sanitizing gel to support the community. Businesses are responding differently to the virus, with some taking minimal actions and others making significant changes. The social impact of the virus is expected to grow.

Describe the changes in customer behavior that Sarah has noticed at the local coffee shop.

What inconsistencies have workers experienced in their employers' responses to the virus?