Online Commerce That Crosses Borders

The video discusses Zomato's evolution from a menu listing service to a comprehensive restaurant discovery and transaction platform. It covers their business model, monetization strategies, and expansion beyond India. The challenges of competing with rivals like Uber Eats and the impact of government policies on their operations are also explored. Zomato's focus on food safety and future growth plans are highlighted.

What is the significance of kitchen ratings in Zomato's platform?

What role does user trust play in Zomato's business model?

How does Zomato's loyalty program work?

What future plans does Zomato have for expanding its services?